Extensya is taking customer service to the next level with an AI powered chatbot solution; our intelligent creation guarantees a win-win for you and your customers by providing a delightful user experience at a substantially lower operational cost.
Our powerful solution will allow you to make the market leap you are looking for. We are helping in this endeavor by providing our clients with a personalized conversational multi-lingual chatbot that ensures better engagement and enhanced customer reach.
Empathy and understanding along with round-the-clock service availability is what your customers expect, with our rich experience in customer service and technical development, we are able to cater for these needs by delivering a fully mature virtual agent that will ensure a human-like experience to your customers.
The optimal combination for the success of your chatbot implementation. Human intervention remains an integral component in any successful customer management setup; the chatbot is always available to all your customers to help them with a wide array of typical cases and frequently asked questions, while human agents are also available to intervene if needed for added support and problem solving.
Support your customers on their favorite communication channel, define your audience interest and customize a unique journey using their natural language.
We Analyze your Business We Design the Journey We Develop it We Support and Validate We Make it Happen
